Privacy Policy
Last Updated: May 19, 2025
At Xynario, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how Xynario (“we,” “us,” or “our”) collects, uses, shares, and safeguards your data when you visit our website, use our services, or engage with our lead generation, email marketing, CRM solutions, or other offerings. Our goal is to be transparent about our practices so you feel confident working with us.
Who We Are
Xynario is a B2B lead generation and Go-To-Market agency, helping businesses grow through services like fractional SDRs, email campaigns, HubSpot CRM solutions, AI-powered lead scoring, and sales staffing. Our website is ww.xynario.com. You can reach us at [email protected].
What Information We Collect
We collect information to provide and improve our services, tailored to your business needs. Here’s what we may collect:
- Contact Information: Your name, email address, phone number, company name, or job title when you fill out forms, request a quote, or sign up for newsletters.
- Business Information: Details about your company, such as industry, size, or website, to customize our lead generation or CRM solutions.
- Usage Data: Information about how you interact with our website, like pages visited, time spent, or links clicked, often collected via cookies or analytics tools.
- Marketing Data: Preferences or responses to our email campaigns, cold outreach, or surveys to better target our services.
- Lead Generation Data: Information provided through our services, such as prospect details for fractional SDRs or AI-powered lead scoring, shared with your consent or per our agreement.
How We Collect Your Information
We gather information in a few straightforward ways:
- Directly from You: When you submit forms, contact us, or engage with our sales or support teams.
- Automatically: Through cookies, Google Analytics, or HubSpot tracking when you visit our site. These tools help us understand your preferences and improve your experience.
- From Third Parties: We may receive data from partners like HubSpot, Go Highlevel, or Zoho CRM when you use our integrated services, or from public sources for lead generation.
Why We Use Your Information
We use your data to help your business grow and to deliver the services you expect from us, including:
- Providing lead generation, email marketing, CRM setup, or sales staffing solutions.
- Personalizing outreach, such as cold emails or targeted campaigns, to connect you with the right prospects.
- Analyzing website usage to make our site more user-friendly.
- Sending you updates, newsletters, or promotions (you can opt out anytime).
- Complying with legal obligations, like data protection laws, or resolving disputes.
How We Share Your Information
We don’t sell your data. We may share it only in these specific cases:
- With Service Providers: Trusted partners like HubSpot, Zoho, or email platforms (e.g., Mailchimp) that help us deliver services, bound by strict confidentiality agreements.
- For Lead Generation: With your consent, we share prospect data with your team or third-party tools to support fractional SDRs or AI lead scoring.
- Legal Requirements: If required by law, such as responding to a court order or regulatory request.
- Business Transfers: In the event of a merger or acquisition, your data may be transferred to the new entity, with your privacy still protected.
Your Rights and Choices
You have control over your information. Depending on where you’re located (e.g., under GDPR or CCPA), you may have the right to:
- Access or request a copy of your data.
- Correct inaccurate information.
- Delete your data (subject to legal obligations).
- Opt out of marketing emails or data sharing.
- Limit how we process your data.
How We Protect Your Data
We take security seriously. We use encryption, secure servers, and access controls to protect your information. Our partners, like HubSpot, also follow industry-standard security practices. While we strive to keep your data safe, no system is 100% immune to breaches, but we’ll notify you promptly if something happens.
Cookies and Tracking
Our website uses cookies to enhance your experience. These small files track things like site visits or preferences. We use tools like Google Analytics and HubSpot to understand how you use our site. You can manage cookies through your browser settings or our cookie consent banner (if applicable under GDPR).
International Data Transfers
As a global B2B agency, we may transfer data to countries like the USA, where our servers or partners are located. We ensure these transfers comply with laws like GDPR, using safeguards such as Standard Contractual Clauses to protect your data.
How Long We Keep Your Data
We keep your information only as long as needed to provide our services or meet legal requirements. For example, we retain contact details for active clients but delete inactive leads after [insert period, e.g., 2 years] unless required otherwise by law.
Third-Party Links
Our website may link to external sites, like HubSpot or Zoho. We’re not responsible for their privacy practices, so please review their policies before sharing information.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our services or legal requirements. We’ll notify you of significant updates via email or a notice on our website. Check back here for the latest version.
Contact Us
Have questions about your data? Reach out to us at [email protected]. For EU residents, contact our Data Protection Officer at [email protected]. We’re here to help!